K3N8HOrder Support & FAQ Assistant
A system-prompt package that answers routine order questions and escalates the rest.
A tuned system prompt and conversation design for handling shipping/return/product questions and escalating refunds and damage complaints to a human, with setup instructions for website widgets or a direct API integration.
Runs where you work
Built for a private workflow: local-first execution, no forced cloud dependency, and a clear path to use it on a laptop or phone without an API key.
Included value
Each product is designed to feel personal, useful, and complete without turning your work into an external dependency.
Preview
Open full preview →Order Support & FAQ Assistant
Example Conversation
Scripted example showing the intended quality bar — not a live transcript.
Visitor: hey, when will my order ship
Assistant: Happy to help! Orders typically ship in 7-12 business days. Do you have your order number so I can point you to the right tracking info?
Visitor: O-502
Assistant: Thanks! I don't have live order lookup connected in this demo, but you should have received a tracking email at checkout — check spam if it's not in your inbox. Want me to flag someone to follow up directly?
Visitor: my bottle arrived cracked, i want a refund
Assistant: I'm really sorry to hear that — that's not the experience we want. Can you give me your order number and, if possible, a quick photo of the damage? I'll get this to a person who can process the refund right away.
Visitor: O-501, i'll send a photo
Assistant: Perfect, thank you. I've flagged O-501 as a damaged-item refund request — someone will follow up within one business day.
Visitor: is this bottle actually leak proof or is that just marketing
Assistant: Good question — per our listing, it has a leak-proof flip lid rated for that specific use. I don't have anything beyond what's on the product page, so if you want more technical detail than that, I can flag it for the team to answer directly.
What's included
- system-prompt.md
- example-conversation.md
- setup-guide.md
Built with
Written guide in Markdown
License & pricing
Try it before you buy. The preview above is the real product, not a mockup.
Preset License
$49
For your own use on a single project. No resale or redistribution.
Refund terms are set per product, and checkout through Whop or Gumroad has its own buyer protection. Questions before you buy? Ask in the chat or on the feedback page; we'll help where we can.
Custom Chat Assistants — publishing standard
- Required deliverables: Niche-tuned system prompt, Setup guide (widget / WhatsApp / Discord / Telegram / API), Example conversations showing quality
- README required
- Proof-it-runs evidence required
Sell niche-specific presets plus a 'customized for your business' upsell tier.
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